Now Health International has scooped the prize for Innovation of the Year at the 4th Middle East Insurance Industry Awards hosted in Dubai this month.
This award honours those companies that use innovation to demonstrate responsiveness to customers’ needs in the Middle East and North Africa (MENA) markets, and we were awarded the winning prize for our innovative digital tools, which the judges said “revolutionise the online insurance claims process and provide a seamless user experience”.
We’re delighted to have received this worthy recognition of our digital tools, including our recently upgraded secure online portfolio and smartphone App. These tools are designed to not only improve the user experience, but also help to make the claims process as quick and efficient as possible, supporting us to deliver on our commitment to process claims within five working days.
Zahir Sharif, Managing Director, Asia, Middle East and Africa (AMEA), Now Health International said, “Our brand proposition is all about delivering easy to use, accessible international health insurance, so our innovative digital tools are at the heart of what we do. Since launch we've won 13 awards, four of which have been for innovation, and this winning streak is testimony to our ongoing efforts to embrace technology and use it in every way possible to make our customer experience exceptional. Congratulations to the team on a well-deserved win”.
You can find out more about the 4th Middle East Insurance Industry Awards here.