About Now Health - An International Private Medical Insurance Provider

About Now Health International

Our promise to our customers is in our name: 'Now' is clear, innovative and accessible. This means clear, relevant information, easy-to-use online tools and fast service from people who respect your time. Our products are designed to be comprehensive and benefit-rich.

Now Health International is a global business with its headquarters in Hong Kong and regional service centres in Hong Kong, Shanghai, Dubai, Jakarta, and the United Kingdom.

In July 2015, Now Health's investor acquired Best Doctors Insurance, a major medical insurance provider with distribution throughout Latin America, the Caribbean and Canada.

The combination of the two businesses creates one of the largest independent IPMI providers in the world, with 11 sales/service offices, 130,000+ members, 370+ staff and 5,000+ distribution partners.

Corporate Social Responsibility

We are aware of the impact that printing and shipping have on the environment. We are committed to reducing our carbon footprint by reducing the volume of printed paper we generate. We ask our customers not to print their plan documents. The items we do need to print, including our membership cards, will be produced using sustainable materials.

At Now Health we don’t just care for our clients, we also care for the environment. We are committed to reducing our carbon footprint by reducing the volume of printed paper we generate. We leverage our digital capabilities to encourage our members to ‘Go Green’ and access their plan materials online rather than on paper. Any items we do need to print, including our membership cards, are produced using sustainable materials.

Our Values

Customers first

Deliver promises

Think ahead

Value people

Our mission is to provide market-leading international health insurance through an innovative and peerless customer experience.

Our four values guide everything we do; they inform the way we act towards and communicate with individual and company customers, intermediaries, medical providers and each other.

Why choose Now Health International

Exceptional service

We understand what matters to you and we make sure you only get the best international health care.

Quick and hassle-free claims process

Submit your claims online or via our mobile app.

Simple and transparent

We make it easy for you to find information, access a medical provider, and make a claim.

24/7 multilingual customer care and support

We have in-house service teams located in the United States and all around the world, ready to help whenever you need it.

Extensive network and International Cover

As a truly global health insurance company, we provide you with a very comprehensive health insurance plan that has access to a network of over 1 million medical facilities and physicians worldwide.

Highly Specialized

Now Health is a specialist international health insurance provider focused on worldwide cover. Because we do one thing, our staff are experts in local markets and global health cover.