Why Now Health

Our promise to our customers is in our name: 'Now' is clear, innovative and accessible. This means clear, relevant information, easy-to-use online tools and fast service from people who respect your time. Our products are designed to be comprehensive and benefit rich.  

Now Health International is a global business with its headquarters in Hong Kong and regional service centres in Hong Kong, Shanghai, Beijing, Dubai, and the United Kingdom.

In July 2015, Now Health's investor acquired Best Doctors Insurance, a major medical insurance provider with distribution throughout Latin America, the Caribbean and Canada.  

The combination of the two businesses creates one of the largest independent IPMI providers in the world, with 12 sales/service offices, 100,000+ members, 330+ staff and 5,000+ distribution partners.

Our Values

Our Values

  • Customers first

  • Deliver promises

  • Think ahead

  • Value people

Our mission is to provide market-leading international health insurance through an innovative and peerless customer experience.

Our four values guide everything we do; they inform the way we act towards and communicate with individual and company customers, intermediaries, medical providers and each other.

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Martin Garcia

Executive Chairman

Martin has over 25 years’ financial services experience and 20 years’ direct experience in the international health insurance market. He developed and managed a high profile IPMI specialist and has lived in Dubai, Hong Kong and the UK over the course of the last 20 years. Martin has extensive knowledge of the markets we trade in.
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Steffen Gilbert

Group Chief Executive Officer

Steffen Gilbert is a more than 35-year insurance veteran with experience across multiple markets, including Africa and Asia. An actuary by profession, Steffen has a wealth of experience in actuarial and operational management positions as well as having been at the helm of leading insurance and reinsurance companies globally for the last 20 years.

Zahir Sharif

Managing Director - Asia, Middle East and Africa

Zahir carries over 16 years experience in insurance across both developed and emerging markets. He has worked in 3 continents and with over 21 countries. General management responsibilities include full P&L, strategy, underwriting, risk management, contract negotiation, restructuring, acquisitions, distribution management and talent development. Zahir has proven track record in building businesses and driving profitable growth.
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Alex Dalton

Managing Director - Europe

Alex Dalton has over 20 years’ experience in the financial services industry in a variety of roles across the UK mortgage and insurance markets. He combines strong operational experience with a focus on delivering customer service strategies, process improvement and productivity gains.
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Rob McIntyre

General Manager - Asia Pacific

Rob has many years of international health insurance experience in both Europe and Asia, and in particular Singapore. Coming from both a sales and technical background, Rob has a full understanding of the international health insurance market.
  • https://www.linkedin.com/in/robmcintyre

Elizabet Narciandi

Managing Director - Americas

  • https://www.linkedin.com/pub/elizabet-narciandi/37/885/592

David Capote

Americas VP of Sales and Marketing

  • https://www.linkedin.com/in/david-capote-258b704

Alison Massey

Group Marketing Director

Alison has over 20 years’ experience in financial services marketing and communications, the last 10 of which have been in the international health insurance field. A qualified, technical marketer, her core skill set lies in digital marketing and brand development.
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Lauren Ellis

Group HR and Training Director

Group HR and Training Director
  • LinkedIN

Harinder Brad

Legal Director

A UK qualified lawyer with 15 years of legal experience with 7 years in private practice in the UK and for the past 8 years in-house as a Senior/General Counsel for a large multinational Swiss Insurance Company in their UK, Singapore and Middle East offices. With extensive legal and regulatory experience within the insurance, financial services, and regulatory sectors. Has advised on large cross jurisdictional global projects, M&A deals, litigation & investigations, compliance and dealing with Regulatory Authorities around the world. A solution driven lawyer with particular strength in providing innovative strategic solutions both in a legal and commercial context.
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Careers with Now Health

We are always looking for talented people to join our global private medical health insurance company.

Some of Our Awards

Winner of Innovation of the Year

Middle East Insurance Industry Awards 2017

Winner of Best Individual International Health Insurance Provider

Health Insurance Awards 2017

Highly Commended for International Health Insurance Award

MENAIR Insurance Awards 2017

Winner of Wealth & Finance Awards 2016

Best International Health Insurance Provider 2016

Most Innovative in Online Insurance Solutions

Winner of MENAIR Insurance Awards 2016

Most Innovative Service Provider

Winner of Best Digital Insurance Firm and Best for International Health Insurance

2015 Wealth & Finance Insurance & Reinsurance Awards

Winner of Most Innovative Product with Willis and Healix International

2015 Health Insurance Awards

Winner of Best International Health Insurance Provider

2014 Cover Excellence Awards

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