Now Health International launches new Mobile App to help customers find medical providers and submit claims

23 Sep 2015

23 September 2015

Leading international private medical insurance provider, Now Health International, has announced details of their new mobile app for customers.  Available today for both iPhone initially and Android to follow, the app has many useful functions including the ability to find a medical provider within the Now Health cashless network and submit a reimbursement claim in just a few simple touches.

The app will allow customers to search for their nearest medical provider from the network list using either their exact location or by typing a location or name of medical facility.  It can be used for in-patient and out-patient treatment and will provide a list of the top 100 providers that are closest to the location of the customer.  A few more taps on the screen will also enable the customer to see the provider location on a map, make a call to book an appointment and add it into their calendars!

If a customer doesn’t have access to the cashless network, they can use the new app to submit a reimbursement claim.  To make it familiar, it is in the same format as the current claim form.  Plus, once the customer has made a claim, and wishes to submit another, any previous information will have been saved to make the claiming process even quicker and simpler.

Now Health’s Marketing and Ecommerce Director, Alison Massey says, “We are really excited to offer this new mobile app as part of our proposition.  Customers want fast access to our cashless network of medical providers and when they’ve paid for treatment, to claim back their expenses.  We already process our customer’s claims in five working days or less and the addition of the app will make submitting claims much less time-consuming.  We will continue to update and add to the app over time, which will include offering the functions in Simplified Chinese in the near future”

To download the iPhone app, click here.