We've launched a new telemedicine service for our members in the UK. The new service will be provided by Medicspot on a pay and claim basis only, and will allow you to access remote video consultations with a GP.
*Consultations are on a pay and claim basis only.
Consultation fee and medication will be covered as per the terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per the terms of your plan.
Members must be located in the UK to access this telemedicine service.
As the UK gradually eases public health restrictions following the COVID-19 pandemic, we have made available access to telemedicine services for our UK based members on a pay and claim reimbursement basis only.
The purpose of the telemedicine service is to make it even easier for you to access the medical advice and treatment you need, anywhere, anytime.
During the current COVID-19 pandemic, we understand that many of our members may prefer or be required to engage in a virtual consultation, so we hope this new telemedicine service will reassure you that you can still access the treatment you need during this difficult time.
Medicspot use cutting edge innovation in medical technology to help improve the quality of healthcare for all. Their vision is to change lives with transformative care, one community at a time.
Medicspot provides convenient access to private doctor appointments via your smartphone or its network of pharmacy clinics. You can visit their website here.
The Medicspot service gives you access to:
Book a video consultation: You can see a private doctor in minutes on your smartphone or tablet. To access this service simply click here to book a video consultation with a GP.
Once you book your appointment you will receive a confirmation email and SMS with the access link. You can access this service any time, any where!
At your local pharmacy clinic: If you prefer you can also click here to book a same day virtual consultation at one of 300+ pharmacy clinics across the UK.
A private doctor will then examine you remotely using state-of-the-art technology and any prescribed medication can be collected on your way out. Watch this video here to find out more.
Medicspot uses video conferencing and examination equipment which allows their doctors to treat 96% of health conditions, from aches and pains to mental health issues.
A non-exhaustive list of common conditions treated by Medicspot includes:
You can book an appointment online and get seen by a doctor within minutes. The advantage of the telemedicine service is that it can help you to avoid long waiting hours at a clinic.
Medicspot do not send your notes to your usual GP unless you have given your consent for to do so.
If you have any technical issues, you can contact the Medicspot customer support team on +44(0)2036378398 and they will be able to help you get back online with the doctor or continue with a telephone consultation.
The telemedicine service is available to all Now Health International members located in the UK.
*Consultations are on a pay and claim basis only.
Consultation fee and medication will be covered as per the terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per the terms of your plan.
Members must be located in the UK to access this telemedicine service.
The telemedicine service is available on a pay and claim basis only. This means if you use the service you will have to pay upfront, and then claim back your expenses in the usual way, e.g. via your secure online portfolio or our mobile App.
The consultation fee and any medication expenses will be covered as per the terms of your plan. Any Out-Patient deductible, per visit excess or co-insurance will apply as per terms of your plan.
Please note, only Out-Patient consultations are available via the telemedicine service. If your plan does not include Out-Patient cover, then you will not be eligible for reimbursement.
*Consultations are on a pay and claim basis only.
Consultation fee and medication will be covered as per the terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per the terms of your plan.
Members must be located in the UK to access this telemedicine service.
Medicspot are our preferred telemedicine partner in the UK and we encourage all our members to use this telemedicine service where possible.
If you wish to use another telemedicine service provider in the UK, you must access this service on a pay and claim basis only. However please note that the 'Reasonable and Customary Charges' condition of your plan will apply, so we may not be able to reimburse you for the full cost of the treatment. Please refer to your Member's Handbook for further details.
Medicspot is independent of Now Health International. Please read our Important Disclaimer here that explains in detail that we are not liable for and do not warrant the website and/or services available therein (Services) should you to decide to use them and that you should satisfy yourself that the Services are suitable in your particular circumstances.