2026 Product Review FAQ

  • When are the changes effective from?

    The changes to our plans and pricing are effective from 1 April 2026. 

  • Have premiums increased?

    We have made minimal premium increases to most of our individual and family plans to maintain competitiveness and ensure stability for your clients. In year of high global inflation we are very pleased to announce our continued commitment to long term price sustainability. Whilst everything around us is increasing in price, we have been working with our partners globally to contain medical costs and medical inflation.

    Premium increase for WorldCare, SimpleCare individual and family plans may vary across plans and age bands.

  • What updates have been made to the exclusions?

    Exclusions: We have revised Nursing Homes, convalescence homes, health Hydros, Health Resorts, Health Spas and nature cure clinics and Reproductive Medicine Exclusion to WorldCare and SimpleCare plans.

    Please refer to the updated Member's Handbook for further details, which will be available shortly.  

  • What are the key benefits of Employee Assistance Programme (EAP) /Member Assistance Programme (MAP)for our clients?

    EAP for our employees/Member Assistance Programme (MAP): We will continue providing this as part of our ongoing commitment to supporting members with their well-being with access to confidential counselling on a range of life events to everyday issues.