We've launched a new telemedicine service for our members in Hong Kong. The new service will be provided by MyDoc on a pay and claim basis only, and will allow you to access medical advice from your smartphone, anywhere, anytime*.
*Consultations are on a pay and claim basis only.
Consultation fee and medication will be covered as per the terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per the terms of your plan.
Members must be located in Hong Kong to access this telemedicine service.
As the public health restrictions following the COVID-19 pandemic are gradually eased in Hong Kong, we understand that you and your families may prefer or be required to engage in virtual medical consultations in the coming weeks and months.
We have therefore acted to make available immediate access to a telemedicine Out-Patient service for our Hong Kong members, in partnership with MyDoc.
The purpose of the telemedicine service is to make it even easier for you to access the medical advice and treatment you need, anywhere, anytime.
MyDoc is the most established gateway to 24/7/365 world-class coordinated outpatient care. Our fully integrated online-to-offline platform streamlines all aspects of primary healthcare into one easy-to-use solution connecting patients to doctors, pharmacies, diagnostic laboratories, clinical-grade health trackers, Fortune 500 and SME employers, and insurers.
You can view their website here.
MyDoc is independent of Now Health International. Please read our Important Disclaimer here that explains in detail that we are not liable for and do not warrant the website and/or services available therein (Services) should you to decide to use them and that you should satisfy yourself that the Services are suitable in your particular circumstances.
The MyDoc telemedicine service offers*:
*Consultations are on a pay and claim basis only.
Consultation fee and medication will be covered as per the terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per the terms of your plan.
Members must be located in Hong Kong to access this telemedicine service.
You must register for the service to be able to access it, so don't forget to register today. It's easy to register, here's how.
That's it! You're then ready to access virtual consultations with a doctor within minutes.
*Consultations are on a pay and claim basis only.
Consultation fee and medication will be covered as per the terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per the terms of your plan.
Members must be located in Hong Kong to access this telemedicine service.
The telemedicine service is available to all Now Health International members in Hong Kong, with a membership number prefix starting 'AP'.
*Consultations are on a pay and claim basis only.
Consultation fee and medication will be covered as per the terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per the terms of your plan.
Members must be located in Hong Kong to access this telemedicine service.
The telemedicine service is available on a pay and claim basis only. This means if you use the service you will have to pay upfront, and then claim back your expenses in the usual way, e.g. via your secure online portfolio or our mobile App.
The consultation fee and any medication expenses will be covered as per the terms of your plan. Any Out-Patient deductible, per visit excess or co-insurance will apply as per terms of your plan. If you require medication delivery after your telemedicine consultation, a delivery charge will apply.
Please note, only Out-Patient consultations are available via the telemedicine service. If your plan does not include Out-Patient cover, then you will not be eligible for reimbursement.
*Consultations are on a pay and claim basis only.
Consultation fee and medication will be covered as per the terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per terms of your plan. Please note any Out-Patient deductible, per visit excess or co-insurance will apply as per the terms of your plan.
Members must be located in Hong Kong to access this telemedicine service.
Yes members can use other telemedicine services in Hong Kong. However members using other telemedicine service providers in Hong Kong should note that the ‘Reasonable and Customary Charges’ basis applies. This determines the extent to which reimbursement may be provided - please refer to the Member’s Handbook for further details.
MyDoc's telemedicine services meet Reasonable and Customary Charges requirements.
MyDoc is independent of Now Health International. Please read our Important Disclaimer here that explains in detail that we are not liable for and do not warrant the website and/or services available therein (Services) should you to decide to use them and that you should satisfy yourself that the Services are suitable in your particular circumstances.