The Now Health Member Assistance Programme is a free, confidential, and multilingual service, that assists you with personal problems that may impact your health, mental and emotional well-being.
The service provides 24/7 access to professional support, including counselling, advice, and family support.
At Now Health International, we are committed to supporting your overall wellbeing. To this end, we have introduced the Member Assistance Programme alongside our international health insurance plans as part of a broader health and wellness package.
Now Health International is offering the Member Assistance Programme to all our individual and family members on a WorldCare plan.
The new service is provided by LifeWorks by Morneau Shepell, a leading provider of integrated health and wellness solutions. It provides you with access to:
The service can provide you with advice and confidential counselling on a range of issues, from serious life changes to everyday issues.
… and much more! From relocating abroad and nutritional advice, to stress management and sleep hygiene, the Member Assistance Programme is intended to help with a wide range of issues and challenges you may be facing.
Accessing the service is easy:
You can also access a range of advice via the LifeWorks portal and App. The login credentials are detailed below:
Username: now-health
Password: member
You can login to the LifeWorks Portal here.
Download the LifeWorks App via iPhone App store and Google Play.
Absolutely!
When you take advantage of the Member Assistance Programme, your participation will be treated confidentially in accordance with relevant legislation.
LifeWorks by Morneau Shepell is an organization dedicated to enabling healthier, happier, more productive people. Bringing together an award-winning Assistance Program, best-in-class user experience and clinical support to help people through everyday issues and concerns about family, health, life, money and work.
* Important Disclaimer:
The MAP services are only available to eligible members. We do not guarantee the availability of MAP services as provided by LifeWorks (Providers) who are independent contractors and suppliers of the MAP services and who are responsible for their own acts and are not our representatives, employees, agents or servants and who may change the MAP services from time to time.
We do not provide information regarding you as members to the Providers. You acknowledge and agree: (i) you must conduct your own due diligence and exercise your own sound judgment in selecting which MAP services or other products to access; (ii) we shall not be liable for any advice or other acts, errors or omissions of the Providers or any other parties whilst you access the MAP services for yourself of for your eligible family members; (iii) your willingness to provide full details of any confidential or sensitive information to receive the MAP services is at your risk; (iv) to the extent permitted by any applicable law, under no circumstances whatsoever shall we be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss or damage whether direct or indirect and which may include but is not limited to a loss income or profit, or any indirect or consequential loss arising under or in connection with your use of the MAP services which is independent of Now Health International.
You further acknowledge that the use of the MAP services will be subject to you agreeing to be bound by this disclaimer and the LifeWorks User Terms and LifeWorks Privacy and Cookies Policies and that your use of the MAP services will be governed by such terms.
*Please click here for full details of the Terms and Conditions of the MAP service.