"Everything is taken care of, so I can focus on getting the treatment I need and looking out for my Family.”
Watch the video and read Lenny's Story below.
“We have been Now Health International members since May 2016 under group policy coverage from my husband’s company in Indonesia.
From the moment my husband informed NOW Health International about my diagnosis, they have been by our side and supportive. Through their intermediary agent, all party specially Now Health International helped to promptly issue Pre - authorisation and Guarantees of Payment for all my treatment, including chemotherapy and ongoing consultations. Thankfully, I only need to visit the clinic every three months for ongoing consultations
I am based in Indonesia and my treatment is with an oncologist in Singapore. Thanks to the organisation of Now Health International and its close work with the clinic, they offered not only claims management, but also a seamless direct billing service that covers medical expenses directly with the hospital. Moreover, they provided access to a 24/7 multilingual customer service team, making communication and assistance available at any time, no matter the time zone.. They also ensured we had access to a wide network of medical providers and facilitated second medical opinions whenever required, adding a level of reassurance in the treatment process.
Everything is taken care of, so I can focus on getting the treatment I need and looking out for my Family.”