Blog

Senior promotions for long term success

13th August, 2018

We continue to invest in our people and talent with recent senior promotions to support our ambitious global growth plans.

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Innovative mobile pass enhances customer experience

26th July, 2018

We're one of the first specialist international health insurance providers to launch an environmentally conscious mobile pass membership card. Our new mobile pass enhances the customer experience as part of our ambitious digital strategy.

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New affordable SimpleCare plans launched

11th July, 2018

We've launched a new affordable international health insurance plan - SimpleCare! Find out how this new product is designed to provide the cost conscious, digitally savvy expat with access to world class medical care.

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New FlexNow Team enhances 24/7 service

2nd May, 2018

Our newly established FlexNow 24/7 flexible service hub will ensure we continue to deliver the best possible customer experience, all day, every day.

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Latest member survey shows a 91% satisfaction rate!

9th April, 2018

Our latest member survey shows we've continued to maintain our high levels of customer service, along with easy and accessible claims processes and digital tools. Take a look at the results!

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Singapore staff give back to stroke survivors

28th March, 2018

Members of staff from our Singapore office volunteered at the Stroke Support Station (S3) as part of our wider Corporate Social Responsibility (CSR) mission to create a healthy world, for healthy lives.

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Our brokers rate us!

23rd January, 2018

The results of our first ever Intermediary Survey are in - see what our brokers had to say!

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Our digital tools win Innovation of the Year!

23rd November, 2017

We've scooped the prize for Innovation of the Year at the 4th Middle East Insurance Industry Awards, in recognition of our digital tools which are revolutionising the online claims process.

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Travel Safety Services for our globally mobile members

7th November, 2017

Following the launch of our enhanced WorldCare plans earlier this year, we now offer a range of complimentary added value services to our members, including a travel safety service from red24.

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Family Discount Launched

1st November, 2017

We've launched a new Family Discount to help make it easier for our members to safeguard the health of their whole family.

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