Our promise to our customers is in our name: 'Now' is clear, innovative and accessible. This means clear, relevant information, easy-to-use online tools and fast service from people who respect your time.

Our products are designed to be comprehensive and benefit rich. Extensive research has aligned our offering with the other top international health insurance providers in the market.

Now Health International is a global business with its headquarters in Hong Kong and regional service centres in Hong Kong, Dubai, and the United Kingdom. These regional service centres are located where our customers can most easily access expert local knowledge about their claims.

Our service ethos is based on four key values:

• We put customers first,
• Deliver our promises,
• Think ahead and
• Value people.

As an international organisation, we are aware of the impact that printing and shipping has on the environment. We are committed to reducing our carbon footprint by reducing the volume of printed paper we generate. We ask our customers not to print their plan documents. The items we do need to print, including our membership cards, will be produced using sustainably sourced materials.