I have had excellent service from NOW Health.
Our claims are always processed efficiently and anytime I need to speak to a Consultant they are always polite and knowledgeable, and seek to sort out any issues quickly.
Global insurance company with professional services
Staff from Now Health have always been helpful. They are able to provide detail information about my health plan when I call the customer service hotline and they respond quickly to my claims. I most appreciate the quick response time on their customer service hotline. Unlike other insurance providers, I never had to wait for a long time on the phone, and their officers have always been helpful and polite.
They also provide clear instructions of what documentations are required in order to make a valid claim. There was one occasion when I really needed to see a doctor urgently on a Saturday afternoon, the customer service officer was able to email me a list of doctors' contacts, which saved me a lot of time trying look for a doctor when I was really ill.
Keep up the good work! Thank you to the Now Health Team!
Now Health are always very quick to respond!
I won’t lie; I’m always a bit sceptical when it comes to insurance products. Despite being covered I worry there will be some loophole where I find myself facing a crazy bill. Thankfully, I needn’t have been so cynical! I recently had an operation and my Now Health plan covered the payment really quickly so I wasn’t out of pocket. Happy customer M
Laura Nicholson - St. James's Place Wealth Management
really fast response and very helpful team!
The treatment received was first class.
I like much more,to make healty
I recommend NOW international. Great customer service experience and very quick.
I have nothing but good things to say about my dealings with Now Health so far. Thankfully I have not been in a position where I have needed to make a medical claim. However, I have been impressed with the customer service offered by the company. They are always happy to answer questions. With my previous provider I felt like I didn't really know what I was spending my money on - everything was vague and it was difficult to get a straight answer. But I feel much more confident with my policy from Now Health. Would highly recommend.
Two Thumbs up!
Have been on their Excel plan for 1.5 year now and just claimed my first expense, was settled within 5 days. Thumbs up for customer service team!
I experienced with a very nice customer call service and an efficient reimbursement process for my medical check last year. Thank you!
Very speedy and efficient claims and reimbursement services. Highly recommneded for users looking for satisfying effective claims. Thank you NOW health!
I have been very impressed with NOW Health insurance. Whenever my family or I have needed treatment NOW Health have always given the go-ahead and paid for the treatment needed. Very impressed.
From Tom Scott in Malaysia:
“Now Health International has help both my wife and myself through some worrying times recently covering our health issues and I must say that it has been a truly refreshing and extremely helpful experience that got us both through these issues. I cannot stress enough the care, consideration and assistance provided by Now Health International representatives in Hong Kong and their individual dealings with me to have the worry of the care provision side taken and dealt with in such a great and professional manner. My respect and regard for the company is top of the list. Again many thanks for all you have done.”
Gianluca and his father tell us about their hobby - and which role Now Health plays in it
Annelies from BrokerFish gives a run down of international health insurance provider NOW Health - their products, services, key features and how they compare to competitors in the market.