Membership benefits

Membership benefits

Getting your insurance quotes online is a fast and simple process.  All your insurance quotes are stored securely in your own personal online portfolio. You can turn your quote into a plan online too by completing the process through our secure website or by requesting a call back

We’ve designed our international health insurance plans to fit into busy lifestyles, so you don’t have to spend unwanted time submitting and chasing a claim, accessing healthcare directly or editing members on your health insurance plan.

Once you've bought your health insurance plan, we've designed accessing it simple and easy to use.

What you’ll get

  • Fast claims processing – if you have had to pay and want to claim back your expenses, eligible claims will be processed in five working days
  • Online plan management from anywhere in the world
  • Your membership card – for every member on your plan
  • 24 hour medical information with Health at Hand
  • 24 hour emergency help with AXA Assistance

Your online portfolio

  • Manage your quotes and buy online
  • View and download your plan documents
  • Track your claims in real time, including email and SMS updates
  • Download your virtual membership card before your permanent one arrives
  • Order replacement membership cards if you lose one
  • Renew your plan when it's time
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