Enhanced WorldCare - Crisis Management

Enhanced WorldCare - Crisis Management


Crisis Management Service 


Following the launch of our enhanced WorldCare plans, members will now be able to access a new Crisis Management Service. 

We know our members want more than just health cover, and like to know we're looking out for them at every step, particularly when they travel. Our new Crisis Management Service lets our members know we have their back. Read on for more details about this great new service! 




Our new partnership with red24


Our new partnership with red24 gives members of our enhanced WorldCare plans access to extensive safety, security and travel-related information, as well as 24/7 crisis management support – a vital service service for our globally mobile members. 

Benefits of the service include:  

• Access to a 24/7 Crisis Response Management Centre that can assist members when travelling, from a pre-trip risk assessment, to helping with a lost passport, to arranging emergency travel
• Travel Safety Alerts for the duration of a member'
s planned trip, sent via email or SMS and delivered 24 hours a day, 365 days a year
• Comprehensive safety and security information from red24's website, including country risk profiles and advice on how members can protect themselves from potential threats such as civil unrest and kidnapping 
• Daily News Roundup of all major security and travel-related incidents worldwide

To access these services, members just need to register on the red24 website using their Now Health membership number.

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