Reviews

Reviews

Jonathan Ang 
In the last week
Jonathan Ang★★★★★
For an insurance provider with a wide and international client base, Now Health has proven to be hassle-free and efficient, especially in its dealings with medical care providers in Malaysia and Singapore. Now Health is particularly suited for expats and frequent travellers, and certainly something I would consider keeping as an individual policyholder should my next employment not provide a similar level of cover.

a month ago
Alison Wilson★★★★★

I have had excellent service from NOW Health.
Our claims are always processed efficiently and anytime I need to speak to a Consultant they are always polite and knowledgeable, and seek to sort out any issues quickly.

In the last week
Eugene Sun★★★★★
good coverage plans and responsive customer service. most of my previous insurance providers seemed slow to adopt modern technologies, etc but Now has a decent app which helps me find a provider (in/out of network) and also submit claims below a certain threshold. Hope they continue to invest and develop on the tech front to make everything more seamless.

 

 

 

 
Rory Webber
In the last week
Rory Webber★★★★★
I have been very impressed with NOW Health insurance. Whenever my family or I have needed treatment NOW Health have always given the go-ahead and paid for the treatment needed. Very impressed.

in the last week
Binny Chan★★★★★

Global insurance company with professional services

In the last week
Grace Lee★★★★★
Our company is on a corporate plan and I have been covered for more than 3 years. 

Staff from Now Health have always been helpful. They are able to provide detail information about my health plan when I call the customer service hotline and they respond quickly to my claims. I most appreciate the quick response time on their customer service hotline. Unlike other insurance providers, I never had to wait for a long time on the phone, and their officers have always been helpful and polite.

They also provide clear instructions of what documentations are required in order to make a valid claim. There was one occasion when I really needed to see a doctor urgently on a Saturday afternoon, the customer service officer was able to email me a list of doctors' contacts, which saved me a lot of time trying look for a doctor when I was really ill.

Keep up the good work! Thank you to the Now Health Team!

 

 

 

toh larry
In the last week
toh larry★★★★★
Very speedy and efficient claims and reimbursement services. Highly recommneded for users looking for satisfying effective claims. Thank you NOW health!

a month ago
Tiffany Pinkstone★★★★★

Now Health are always very quick to respond!

In the last week
lin li★★★★★
Now health insurance is very good. The claim processing time is within 5 business day as they promised.

 

 

 

 
Roman Henry
a year ago
Roman Henry★★★★★
I’m really happy with my insurance policy from Now Health. I’d been searching for a global health plan for a while, as I travel regularly. But most policies seemed to have a million different benefits that I wouldn’t use. I basically just wanted emergency cover. I stumbled across the WorldCare Essential plan and it is exactly what I’d been looking for

a year ago
Marcella Leonard★★★★★

I won’t lie; I’m always a bit sceptical when it comes to insurance products. Despite being covered I worry there will be some loophole where I find myself facing a crazy bill. Thankfully, I needn’t have been so cynical! I recently had an operation and my Now Health plan covered the payment really quickly so I wasn’t out of pocket. Happy customer M

In the last week
Laura Nicholson★★★★★
I would highly rate the communication and service I have received through Now Health International so far. I have (luckily) only had to claim once but the process was smooth and very easy. I received my compensation within days. 

Laura Nicholson - St. James's Place Wealth Management

 

 

 

 

Samson Ng
In the last week
Samson Ng★★★★
It's been great using Now's service, and could be even better if the claiming process is even taking shorter time~

a the last week
Diana Wai Yin Fung★★★★★

really fast response and very helpful team!

In the last week
Harry McGrory★★★★★
The assistance received was very helpful and very professional.
The treatment received was first class.

 

 

 

 

Alex Papadimas
In the last week
Alex Papadimas★★★★★
Prompt, and fair. Been with them for 6 months and can confidently say as good a service as I have ever received from anyone.

in the last week
Jay Ijan★★★★★

I like much more,to make healty

In the last week
Georgene Ang★★★★★
the most affordable plan with maternity cover in Singapore!

 

 

 
 

 

Arun Dev
In the last week
Arun Dev★★★★★
Fantastic!

a month ago
Dhaval Shah★★★★★

 

In the last week
Pamela Correia★★★★

 

 

 
 

 

Karan Barot
In the last week
Karan Barot★★★★★


in the last week
C Chin★★★★★

 

A year ago
Filip Tanchev★★★★★

 

 

 

tim browne
In the last week
tim browne★★★★★
Great customer service experience and very quick. I would recommend NOW international. Very professional.

In the last week
Alexander Frank★★★★★

I recommend NOW international. Great customer service experience and very quick.

In the last week
Cristina Turbatu★★★★★
Great customer service and a well thought responsive website.

 

 

 

 

John Churchill
10 months ago
John Churchill★★★★★
I'm clumsy, broke my leg while on holiday (damn bicycles!) but had a smooth hospital/insurance process, didn't pay a dime in the end! (except for the £4 for a cup of coffee!)

a year ago
Kerry Harrison★★★★★

I have nothing but good things to say about my dealings with Now Health so far. Thankfully I have not been in a position where I have needed to make a medical claim. However, I have been impressed with the customer service offered by the company. They are always happy to answer questions. With my previous provider I felt like I didn't really know what I was spending my money on - everything was vague and it was difficult to get a straight answer. But I feel much more confident with my policy from Now Health. Would highly recommend.

A year ago
John Concepcion★★★★★
Very friendly & helpful staff! 10 thumbs up for a great service!!!

 

 

 

nirav shah
In the last week
nirav shah★★★★★
in the last week
David Rawcliffe★★★★★

 

In the last week
Jacob McGowan-Griffin★★★★★
Good

 

 

 

Raymond de cadiz
a year ago
Raymond de cadiz★★★★★
It went so easy the first time I used my Now Health Card. No Hassle.
Two Thumbs up!

10 months ago
Catmad Sabrin★★★★★

Have been on their Excel plan for 1.5 year now and just claimed my first expense, was settled within 5 days. Thumbs up for customer service team!

A year ago
Fiona Davies★★★★★
My daughter was recently unwell and had to have a small treatment at our local hospital. It was expected to be a day case but in the end the surgeon advised her to stay overnight. One phone call to Now Health and they agreed to cover this with no hassle

 

 

 
 

 

Andrew Massey
A month ago
Andrew Massey★★★★★
Easy to use and make a claim compared to previous insurers. Just show my membership card in most cases, rather than needing to claim afterwards.
in the last week
Mingles Tsoi★★★★★

I experienced with a very nice customer call service and an efficient reimbursement process for my medical check last year. Thank you!

In the last week
lin li★★★★★
Now health insurance is very good. The claim processing time is within 5 business day as they promised.

 

 

 

 

Tiffany Pinkstone
In the last week
Tiffany Pinkstone★★★★★
Now Health are always very quick to respond!

a month ago
toh larry★★★★★

Very speedy and efficient claims and reimbursement services. Highly recommneded for users looking for satisfying effective claims. Thank you NOW health!

In the last week
Shirley Ng★★★★

 

 

 
Binny Chan
In the last week
Binny Chan★★★★★
Global insurance company with professional services

In the last week
Rory Webber★★★★★

I have been very impressed with NOW Health insurance. Whenever my family or I have needed treatment NOW Health have always given the go-ahead and paid for the treatment needed. Very impressed.

In the last week
Jon Horton★★★★★
My son and i have had a health policy with Now Health for about 4 years and have always found the service to be excellent. Very simple to make a claim and payouts are made in a matter of days. I fully recommend them.

 

 

 

 
Henar Cabrera
In the last week
Henar Cabrera★★★★★


a month ago
Colin Poon★★★★★
In the last week
Zeynep UCAK -SHANGHAI-★★★★

 

 

From Tom Scott in Malaysia:

“Now Health International has help both my wife and myself through some worrying times recently covering our health issues and I must say that it has been a truly refreshing and extremely helpful experience that got us both through these issues. I cannot stress enough the care, consideration and assistance provided by Now Health International representatives in Hong Kong and their individual dealings with me to have the worry of the care provision side taken and dealt with in such a great and professional manner. My respect and regard for the company is top of the list. Again many thanks for all you have done.”

 

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Gianluca and his father tell us about their hobby - and which role Now Health plays in it

 

 

Annelies from BrokerFish gives a run down of international health insurance provider NOW Health - their products, services, key features and how they compare to competitors in the market.

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