Portable International Healthcare Options for employees of RBS
WorldCare at a glance
A summary of each plan is shown below
Get access to top quality healthcare insurance at preferential discounted rates that can be accessed worldwide
Key advantages for the RBS members:
- Discount on standard premiums
- Worldwide coverage (with or without USA)
- Portability of product (plan can move with you to most of the world’s locations)
- A clear approach to underwriting so you know exactly what is and isn’t covered
- Straightforward processes and fast turnaround times, from joining to claiming
- A secure online portfolio so you can manage your plan from anywhere in the world
- Expert staff with on-the-ground knowledge – deal with any Now Health office
- 24-hour emergency assistance
- Expertise in the finance sector
We are delighted to be able to offer members of RBS preferential access to Now Health International's unique and award-winning service.
Especially for RBS employees...
Meeting the needs of a fast-paced vocation like the financial services industry means that having access to the very best healthcare in the world is a priority.
Now Health International is uniquely placed to deliver to the needs of RBS employees - we place thousands of our customers with thousands of the top medical facilities worldwide every day - quickly and with the minimum of fuss.
88% of our customers would recommend us to their friends and family.
Our service promise
Our international health insurance is designed to deliver great service, so it’s straightforward to access the healthcare you need wherever you are in the world.
We have made six promises on how fast we will complete the following important tasks:
1. If you have had to pay for treatment and need to claim back your expenses, we will process eligible claims within five working days
2. If you need day-patient or in-patient treatment, we will aim to pre-authorise your claim so you don’t need to pay anything. We will place guarantees of payment with medical providers within two working days
3. When you buy your plan, if we need to underwrite your application, we will respond to you within two working days
4. If you choose to receive your plan documents by post, we will dispatch them within five working days
5. If you choose to go paper-free, we will dispatch your membership card within two working days
6. We will respond to all your enquiries within one working day
Our Promise is in Our Name
Our promise to our customers is in our name: 'Now' is clear, innovative and accessible. This means clear, relevant information, easy-to-use online tools and fast service from people who respect your time. Our products are designed to be comprehensive and benefit rich.
Now Health International is a global business with its headquarters in Hong Kong and regional service centres in Singapore, Hong Kong, Shanghai, Beijing, Dubai, and the United Kingdom.
In July 2015, Now Health's investor acquired Best Doctors Insurance, a major medical insurance provider with distribution throughout Latin America, the Caribbean and Canada.
The combination of the two businesses creates one of the largest independent IPMI providers in the world, with 12 sales/service offices, 100,000+ members, 330+ staff and 5,000+ distribution partners.