Where can I receive treatment?


You can receive treatment in various locations based on the Area of Cover associated with your plan. See below to understand the relevant countries included in your coverage where you can receive treatment.

Area of Cover and Treatment Countries

Area of Cover: Africa and Europe

Treatment Countries: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Congo (DRC), Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kazakhstan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City (Holy See), India, Sri Lanka, Pakistan, Bangladesh, Jordan, Lebanon and Philippines.

Area of Cover: China

Treatment Countries: Mainland China

Area of Cover: Europe excluding Germany, United Kingdom, Switzerland

Treatment Countries: Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kazakhstan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia (FYROM), Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine, Vatican City (Holy See).

Area of Cover: Pacific Islands

Treatment Countries: Australia, New Zealand, Tonga, Samoa, Vanuatu, Fiji, Cook Islands, Niue, New Caledonia, French Polynesia, Philippines, Indonesia, Malaysia


Area of Cover: South East Asia including New Zealand & Australia (Excluding Singapore)

Treatment Countries: Brunei, Cambodia, East Timor (Timor-Leste), Indonesia, Laos, Malaysia, Myanmar (Burma), Philippines, Thailand, Vietnam, New Zealand, Australia.

Area of Cover: South Asia

Treatment Countries: Sri lanka, Bangladesh, India, Pakistan, Bhutan, Maldives, Nepal, Thailand, Vietnam, Cambodia, Indonesia, Philippines, Laos, Malaysia.

 

Disclaimer 

Please always check the remarks for special instructions or guidelines.

We would request you to please contact us 48 hours before your desired appointment date so we can effectively organise your direct billing treatment. Click here to contact our 24/7 Customer Services team or email us at [email protected].