Alex Dalton

Managing Director Europe & Chief Operating Officer

Alex Dalton is Managing Director for Europe and the company's Chief Operating Officer. He has been with the company for almost a decade and was previously Managing Director for Europe before taking on his additional operational responsibilities. 

Alex is based in our UK office and leads the company's Europe business. He also oversees our operations including Customer Service, Policy Administration, Claims Management, Clinical Services, IT and Finance Ops. In this role he draws on his operational expertise to deliver internal efficiencies while enhancing the overall customer experience. 

Alex has 20 years’ experience in the financial services industry in a variety of roles across the UK mortgage and insurance markets. He combines his operational experience with a focus on delivering customer service strategies, process improvements and productivity gains to support profitable growth.

EDUCATIONAL BACKROUND

Richmond School, UK
1989-91

EXPERIENCE

Head of Operations, Goodhealth Worldwide Ltd
2005-10

Customer Relations Manager, Santander
1992-02